Terms and Conditions

1. About LT Automotive LLC

LT Automotive LLC is an automotive business located in Lilburn, Georgia. We provide automotive products and may provide inspection, diagnostic, maintenance, installation, and repair services.

Specific services, prices, completion times, warranties, and limitations may be stated in a separate estimate, repair order, invoice, product description, or written warranty.

2. Customer Eligibility and Authority

You must be at least 18 years old and legally capable of entering into a binding agreement to authorize services or make purchases.

By presenting a vehicle for service, you represent that:

• You own the vehicle or are legally authorized by its owner to request and approve work.
• The information you provide about the vehicle and its condition is accurate and complete.
• You are authorized to approve charges and accept these Terms.

3. Automotive Services

Available services may vary according to technician availability, equipment, vehicle condition, parts availability, safety considerations, and the nature of the requested work.

LT Automotive LLC may decline or discontinue work that is unsafe, unlawful, outside the shop’s capabilities, or materially different from the service originally requested.

We do not guarantee that every condition can be identified during an initial inspection. Vehicles may contain concealed, intermittent, unrelated, or pre-existing defects that become apparent only after testing, disassembly, or further diagnosis.

4. Authorization to Inspect and Repair

By approving an estimate or repair order, whether in writing, electronically, by telephone, or by another documented method, you authorize LT Automotive LLC and its personnel to:

• Inspect, diagnose, disassemble, service, and repair the vehicle.
• Operate, move, lift, scan, start, and road-test the vehicle when reasonably necessary.
• Use diagnostic equipment and access vehicle computers, settings, fault codes, and operating data.
• Obtain parts, materials, technical information, or specialized services needed for the authorized work.
• Subcontract specialized work to qualified third-party providers when reasonably necessary.

Authorization is limited to the services approved by the customer and any work reasonably necessary to complete those services, subject to further approval when additional material charges are identified.

5. Estimates and Additional Work

Estimates are based on the information and conditions reasonably available at the time they are prepared. Unless expressly stated as a fixed written price, an estimate is not a guarantee of the final cost.

The final cost may change because of hidden damage, corrosion, seized components, incorrect prior repairs, diagnostic findings, parts-price changes, additional labor, taxes, disposal charges, shop supplies, or other conditions not reasonably visible before work begins.

When additional work or a material price change is discovered, LT Automotive LLC will attempt to obtain customer authorization before performing the additional work.

Diagnostic, inspection, disassembly, programming, towing, and testing charges may remain payable even if the customer declines the recommended repair.

6. Diagnostic Services

Diagnostic services identify likely causes based on the vehicle’s condition at the time of inspection. A diagnostic result is a professional assessment, not a guarantee that no other defect exists.

Diagnostic charges compensate the shop for technician time, testing, equipment use, research, and disassembly. Unless stated otherwise in writing, diagnostic charges are not refundable and are not automatically credited toward subsequent repairs.

7. Parts and Materials

Depending on availability and customer approval, repairs may use new, remanufactured, rebuilt, aftermarket, or previously used parts. The applicable repair order or invoice should identify material part selections when relevant.

Replacement parts removed from a vehicle may be discarded, recycled, returned to a supplier, or retained for a core charge unless the customer asks to keep them before work begins and their return is legally and practically permitted.

Parts supplied by the customer may be accepted only at the discretion of LT Automotive LLC. Unless otherwise agreed in writing, the shop does not warrant customer-supplied parts and may charge for additional labor caused by incorrect, defective, or incompatible parts.

8. Completion Dates and Delays

Any completion date or time is an estimate unless expressly guaranteed in writing. Delays may result from parts availability, supplier errors, shipping, hidden damage, additional diagnosis, utility interruptions, weather, staffing, insurance approvals, manufacturer information, or circumstances beyond our reasonable control.

LT Automotive LLC is not responsible for rental-vehicle costs, loss of use, missed work, lost profits, lodging, transportation, or other incidental expenses caused by a delay, except where liability cannot legally be excluded.

9. Prices, Payment, and Vehicle Release

The customer is responsible for all authorized labor, parts, diagnostics, taxes, fees, materials, towing, outside services, and other charges shown on the final invoice.

Full payment is due when services are completed and before the vehicle is released, unless LT Automotive LLC approves different written payment terms.

A customer may not withhold undisputed amounts because of a dispute concerning another portion of the invoice. Returned payments, reversed payments, or chargebacks may result in reasonable fees and collection activity to the extent permitted by law.

LT Automotive LLC may retain possession of a vehicle when lawful until authorized charges are paid and may assert or enforce any lien or other remedy available under applicable Georgia law.

10. Storage and Unclaimed Vehicles

Customers must collect completed vehicles promptly after being notified that the vehicle is ready or that further work has been declined.

Storage fees may begin only as disclosed in the applicable estimate, repair order, posted policy, or notice and only to the extent permitted by law. The amount and starting time of any storage fee should be stated in the customer’s repair documents.

Vehicles left unclaimed may be handled under applicable Georgia abandoned-vehicle, lien, notice, and court procedures. LT Automotive LLC will not acquire ownership of or dispose of a vehicle merely because these Terms have been accepted.

11. Customer Property and Vehicle Condition

Customers should remove cash, electronics, tools, documents, valuables, weapons, medication, and other personal property before leaving a vehicle.

To the fullest extent permitted by law, LT Automotive LLC is not responsible for loss of personal property left inside a vehicle unless the loss results directly from the shop’s proven negligence or intentional misconduct.

The shop may document the vehicle’s mileage, fuel level, warning indicators, visible damage, aftermarket equipment, and general condition when the vehicle is received.

12. Road Tests and Vehicle Operation

The customer authorizes reasonable vehicle operation, including road tests, movement within or between facilities, emissions or inspection testing, and delivery to specialized service providers when necessary for diagnosis or repair.

The customer must disclose unsafe conditions, vehicle modifications, tracking devices, ignition interlocks, unusual starting procedures, and other facts that could affect safe vehicle operation.

13. Service and Product Warranties

Any warranty offered by LT Automotive LLC must be stated in writing on the applicable invoice, repair order, product page, or separate warranty document. Warranty periods and remedies may vary by service and product.

Unless otherwise stated in writing, a warranty applies only to the original customer and covered vehicle and does not cover:

• Normal wear and maintenance items.
• Accidents, misuse, abuse, overheating, or neglect.
• Racing, off-road use, overloading, or commercial abuse.
• Alterations or repairs performed by another party.
• Failure of an unrelated component or system.
• Customer-supplied parts.
• Failure to follow maintenance or return-for-inspection instructions.

Before arranging another repair of an alleged covered condition, the customer should give LT Automotive LLC a reasonable opportunity to inspect and, when covered, correct the work.

14. Customer-Supplied Information

Recommendations and estimates may depend on information supplied by the customer, including vehicle identification, symptoms, accident history, modifications, prior repairs, warning lights, and operating conditions.

LT Automotive LLC is not responsible for consequences caused by inaccurate, incomplete, or withheld information.

15. Limitation of Liability

To the fullest extent permitted by applicable law, LT Automotive LLC will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including loss of use, lost income, lost profits, towing, lodging, or rental-car expenses.

To the fullest extent permitted by law, any liability arising from a particular product or service will be limited to the amount the customer paid LT Automotive LLC for that product or service.

16. Unsafe Vehicles and Declined Repairs

LT Automotive LLC may identify a condition that makes a vehicle unsafe to operate. If the customer declines a recommended repair, the shop may document that decision and recommend that the vehicle not be driven.

When legally permitted, a customer who chooses to remove or operate a vehicle after receiving a safety warning assumes the risks associated with the declined repair. Nothing in these Terms requires the shop to release a vehicle in a manner prohibited by law.

17. Online Orders and Returns

Online product orders are also governed by the product description, checkout terms, and LT Automotive LLC Return and Refund Policy.

Eligible products may be returned within 16 calendar days following delivery, subject to the conditions, exclusions, and procedures stated in our Return and Refund Policy.

18. Website Use

Website content is provided for general information and does not replace an in-person vehicle inspection or professional diagnosis.

You agree not to:

• Use the website for fraudulent or unlawful activity.
• Interfere with the website’s security or operation.
• Attempt unauthorized access to systems or customer information.
• Submit malicious software, false information, or abusive content.
• Copy or commercially exploit website content without permission.

19. Intellectual Property

The LT Automotive LLC name, branding, website design, text, graphics, photographs, and original content are owned by or licensed to LT Automotive LLC and are protected by applicable intellectual-property laws.

Product names, logos, and trademarks belonging to manufacturers or other third parties remain the property of their respective owners.

20. Privacy and Electronic Communications

Personal information is handled according to our Privacy and Cookie Policy.

By providing a telephone number or email address, you authorize us to send communications reasonably related to estimates, approvals, repairs, orders, appointments, payments, and vehicle collection.

Marketing communications will be handled according to applicable consent and opt-out requirements.

21. Concerns and Dispute Resolution

Customers should contact LT Automotive LLC promptly after discovering a concern and provide a reasonable opportunity for the shop to inspect the vehicle or product and attempt to resolve the matter.

The parties agree to attempt a good-faith informal resolution before filing a lawsuit, except when immediate legal relief, preservation of a claim, collection action, lien proceeding, or another legally necessary action is required.

These Terms do not require binding arbitration and do not waive any right that cannot lawfully be waived.

22. Georgia Law and Venue

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.

Unless applicable law requires otherwise, legal proceedings relating to these Terms, a purchase, or automotive services shall be brought in a court with proper jurisdiction in the county where LT Automotive LLC is located.

23. Force Majeure

LT Automotive LLC is not responsible for a delay or inability to perform caused by circumstances beyond its reasonable control, including severe weather, natural disasters, utility failures, labor disruptions, supplier shortages, transportation delays, governmental actions, emergencies, or widespread system failures.

24. Severability and No Waiver

If any provision of these Terms is found unenforceable, it will be limited or removed only to the extent necessary, and the remaining provisions will continue in effect.

A failure to enforce a provision on one occasion does not waive the right to enforce it later.

25. Entire Agreement and Priority

These Terms, together with the applicable estimate, repair order, invoice, written warranty, Return and Refund Policy, and Privacy and Cookie Policy, form the agreement between the customer and LT Automotive LLC.

If a signed repair order or specific written agreement conflicts with these general website Terms, the specific signed agreement will control for that transaction, except where prohibited by law.

26. Changes to These Terms

We may update these Terms periodically. Changes will be posted on this page with a revised “Last updated” date. The version in effect when a customer authorizes a transaction will generally govern that transaction, subject to applicable law.